Privacy Policy

Printix Digital (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website (https://printixdigital.com) or purchase our products or services.

1. Information We Collect

• Personal Data: Name, email, phone number, address (for invoicing, shipping physical products within India), and any information you provide in the course of ordering or communicating with us.
• Order & Service Data: Details of your orders, project briefs, content, and preferences necessary for providing digital design services.
• Payment Data: We use secure third-party payment processors (e.g., Razorpay) and do not store your card or bank details ourselves.
• Technical Data: IP address, browser type, and usage data via cookies for site analytics and performance improvements.

2. Service & Geographic Scope

• Digital Products & Services: Offered to customers worldwide and delivered electronically.
• Physical Products: Available and shipped only within India.

3. Use of Information

• To process and deliver your digital or physical orders.
• To communicate regarding your project, order status, and support requests.
• To comply with legal and regulatory requirements.
• To improve our products, services, and website experience.

4. Data Sharing

• We do not sell your information to third parties.
• We share necessary data only with trusted providers for payment processing, order fulfillment, or technical support (e.g., file delivery platforms, couriers for Indian shipments).

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. Please do not share sensitive or unnecessary personal data.

6. Data Retention

We retain your order and contact information for as long as needed for tax, legal, and business purposes. You may request deletion of your personal data after your project is completed, unless we are required to retain it by law.

7. Your Rights

• You have the right to access, correct, or request deletion of your personal information at any time.
• To exercise your rights, contact us at info@printixdigital.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact

For questions or concerns about this Privacy Policy, please contact:
Printix Digital
BF-11, Galaxy Building, Thakurganj, Lucknow, India
Email: info@printixdigital.com